Free and Premium editions
Compare the complete Free rule engine with the additional workflow types and operational controls in the Premium edition.
Reviewed 2026-08-05
Free edition
Free is the complete rule engine for workflows that begin when an order enters a status. It includes:
- Unlimited saved and enabled on-entry rules.
- Nested AND/OR groups and every core condition field and operator.
- Every core action, including status changes, notes, tags, assignment, safe metadata, email, signed webhooks, Slack, and Teams.
- On-entry templates, labels, search, grouping, duplication, import/export, and drag-and-drop priority.
- Dry-run testing, explain-one-order diagnostics, activity history, settling delays, loop protection, and the global pause.
These capabilities are not time-limited. Premium features are additional files and workflows, not Free features that have been disabled behind a licence check.
Premium edition
Premium includes the complete Free engine and adds:
- Time-in-status rules with calendar/business-day counting, holiday exclusions, and recurring scans.
- Weekly scheduled sweeps using bounded asynchronous batches and catch-up of the most recent missed slot.
- Signed inbound triggers for a WMS, ERP, or 3PL, with per-rule credentials and replay/rate-limit protection.
- Observe mode and a bounded, paginated Recent observations tab.
- A searchable Audit trail with filters, CSV export, retention controls, pagination, and state-checked undo for reversible actions.
- Saved-rule backfill with required dates/statuses, a separate preview stage, background processing, cancellation, resume, pagination, and bounded results.
- Reusable condition segments, conditional actions, and guarded multi-step sequences.
Which edition do you need?
Use Free when your automations should react to order status transitions. Choose Premium when elapsed time, a recurring sweep, an external signed request, observation/audit, a controlled backlog, reusable rule fragments, branching, or delayed sequences are part of the workflow.
Upgrading adds those workflows without changing the meaning of the free rules you already built.