Free and Premium editions

Compare the complete Free rule engine with the additional workflow types and operational controls in the Premium edition.

Reviewed 2026-09-10

Free edition

Free is the complete rule engine for workflows that begin when an order enters a status. It includes:

  • Unlimited saved and enabled on-entry rules.
  • Nested AND/OR groups and every core condition field and operator.
  • Every core action, including status changes, notes, tags, assignment, safe metadata, email, signed webhooks, Slack, and Teams.
  • On-entry templates, labels, search, grouping, duplication, import/export, and drag-and-drop priority.
  • Dry-run testing, explain-one-order diagnostics, activity history, settling delays, loop protection, and the global pause.

These capabilities are not time-limited. Premium features are additional files and workflows, not Free features that have been disabled behind a licence check.

Premium edition

Premium is a separate plugin installed alongside Free, not a different build that replaces it. Keep both active: Free stays the rule engine and continues to own your rules, settings, activity, and history. Premium adds:

  • Time-in-status rules with calendar/business-day counting, holiday exclusions, and recurring scans.
  • Weekly scheduled sweeps using bounded asynchronous batches and catch-up of the most recent missed slot.
  • Signed inbound triggers for a WMS, ERP, or 3PL, with per-rule credentials and replay/rate-limit protection.
  • Observe mode and a bounded, paginated Recent observations tab.
  • A searchable Audit trail with filters, CSV export, retention controls, pagination, and state-checked undo for reversible actions.
  • Saved-rule backfill with required dates/statuses, a separate preview stage, background processing, cancellation, resume, pagination, and bounded results.
  • Reusable condition segments, conditional actions, and guarded multi-step sequences.

If your licence expires

Premium licences include a short grace period. After it, the Premium workflows above stop: time-in-status and scheduled-sweep rules stop firing, observe mode and the Audit trail become unavailable, and backfill can no longer be run.

Two things are handled deliberately rather than by simply switching off. An inbound trigger endpoint keeps answering, and tells the calling system that the licence has lapsed, rather than disappearing into a “not found” response that looks identical to a wrong URL or a broken deployment. And a sequence already part-way through an order is cancelled with an order note explaining why, instead of leaving that order parked half-finished forever.

Nothing is deleted. Your rules keep their settings, including rules built on Premium triggers: those are preserved exactly as written rather than quietly re-read as some other kind of rule, so they cannot start firing at the wrong time. Your activity and audit history stay in the database. Rules that run when an order changes status are unaffected, because those are Free.

Renewing restores every Premium workflow with no repair step.

Which edition do you need?

Use Free when your automations should react to order status transitions. Choose Premium when elapsed time, a recurring sweep, an external signed request, observation/audit, a controlled backlog, reusable rule fragments, branching, or delayed sequences are part of the workflow.

Upgrading adds those workflows without changing the meaning of the free rules you already built. Install Free first, then add Premium beside it. WordPress will not activate Premium on its own, because it declares Free as a required plugin.

Removing Premium later is the reverse and nothing else: every rule and setting stays where it is, because Free owns them. Rules that used a Premium trigger stop firing and start again if Premium is reinstalled.

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